NearIRM Documentation
Learn how to set up and use NearIRM for reliable alert routing, on-call schedules, and escalation policies
Welcome to NearIRM
NearIRM is a simple, reliable alert routing system for incident response teams. This documentation will help you get started and make the most of NearIRM's features.
Quick Links
- Getting Started - Set up your first integration and policy
- Notification Policies - Route alerts with matching rules and escalation
- On-Call Schedules - Set up team rotations
- Integrations - Connect monitoring tools and notification channels
- API: Webhook Formats - Complete webhook payload reference
- API: Authentication - Authenticate with NearIRM APIs
- Migrate from PagerDuty - Step-by-step migration guide
- Migrate from Opsgenie - Switch before the 2027 shutdown
What is NearIRM?
NearIRM receives alerts from your monitoring tools (like Grafana), routes them through configurable policies, and notifies the right on-call team member through their preferred channel. Think PagerDuty, but focused on the 80% that matters.
Core features:
- Alert ingestion from Grafana and custom webhooks
- Policy-based routing with severity and label matching
- On-call schedules with team rotations
- Multi-channel notifications (email, push, Slack, WhatsApp)
- Escalation with acknowledgment timeouts