Keep Grafana. Drop the on-call complexity.
NearIRM plugs into Grafana's alerting via webhook. Your dashboards, your alert rules — untouched. We just handle the routing, escalation, and notifications.
Why teams switch from Grafana OnCall
Self-hosting burden
Running your own on-call infrastructure means maintaining Redis, Celery, PostgreSQL, and the OnCall engine. That's infrastructure on top of your infrastructure.
Configuration complexity
Routes, escalation chains, schedules, ChatOps integrations — Grafana OnCall's flexibility comes at the cost of configuration overhead.
OSS uncertainty
Grafana OnCall OSS is entering maintenance mode. For teams who depend on reliable alerting, that's a risk worth addressing now.
NearIRM vs Grafana OnCall
Feature by feature.
| Feature | Grafana OnCall | NearIRM |
|---|---|---|
| Hosting | Self-hosted (you manage) | Fully managed SaaS |
| Setup | Deploy + configure stack | Sign up and go |
| Pricing | Free OSS / Cloud pricing | $29/mo flat, unlimited users |
| Escalation policies | Manual chain config | Built into policies |
| Notification channels | Depends on plugins | Push, WhatsApp, email included |
| Maintenance | You update, you fix | We handle everything |
Already using Grafana? Perfect.
NearIRM has native Grafana integration. Configure a webhook contact point and alerts flow directly to NearIRM. Keep your dashboards and alert rules — just let us handle who gets paged.
Grafana fires alert
Your existing alert rules trigger as usual
NearIRM routes it
Policies match the alert to the right team and schedule
Right person gets notified
Push, WhatsApp, or email — instantly
Frequently asked questions
Does NearIRM work with Grafana?
Yes. NearIRM has native Grafana integration. Configure a webhook contact point in Grafana Alerting, and alerts flow directly to NearIRM for routing and escalation.
What about Grafana OnCall Cloud?
If you're on Grafana OnCall Cloud rather than self-hosted, NearIRM is still a simpler alternative. We focus purely on alert routing without the complexity of the full Grafana IRM suite.
How is pricing different?
Grafana OnCall OSS is free but costs you engineering time to run. Grafana Cloud pricing scales with usage. NearIRM is $29/mo flat for unlimited users — predictable and simple.
Can I migrate my escalation chains?
Yes. Grafana OnCall escalation chains map to NearIRM notification policies. Our support team can help you plan the migration.
Is there a free trial?
Yes. 14-day free trial, no credit card required. Connect your Grafana instance and test the full workflow before committing.
Switching from another tool?
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