Opsgenie is shutting down.
Here's your next move.
Atlassian pulls the plug in April 2027. NearIRM is a simple replacement — flat pricing, unlimited users, and a migration that takes hours, not weeks.
The Opsgenie shutdown timeline
Three dates that matter for your team.
New sales ended
Atlassian stopped selling new Opsgenie subscriptions. Existing customers can still renew.
Migration window open
The best time to migrate is now, while your team has time to plan and test the transition.
Full shutdown
Opsgenie will be fully decommissioned. All data and configurations will be inaccessible.
Opsgenie vs NearIRM
See how NearIRM compares on the features that matter.
| Feature | Opsgenie | NearIRM |
|---|---|---|
| Pricing | Per-user, Atlassian bundle | $29/mo flat, unlimited users |
| Setup | Complex, nested menus | Minutes, not hours |
| Alert routing | Separate policies and escalations | Unified notification policies |
| Escalation | Separate configuration | Built into policies |
| Notifications | Email, SMS, push | Push, WhatsApp, email |
| Data retention | Limited by plan | 12 months included |
| Vendor lock-in | Atlassian ecosystem | Independent, no lock-in |
Migrate in 6 steps
Most teams complete the migration in 1-2 hours for a typical setup.
Create teams
Set up your team structure in NearIRM. Invite members and assign roles.
Create schedules
Recreate your on-call rotations with weekly schedules and override support.
Create integrations
Connect your monitoring tools via webhook integrations for Grafana, Prometheus, and more.
Create notification policies
Define unified policies that combine routing, escalation, and notification channels.
Update monitoring tools
Point your monitoring webhooks to your new NearIRM integration endpoints.
Configure preferences
Set personal notification preferences for each team member.
Frequently asked questions
When is Opsgenie actually shutting down?
Atlassian ended new Opsgenie sales in June 2025. The service will be fully shut down on April 5, 2027. All existing customers need to migrate before that date.
How long does migration to NearIRM take?
Most teams complete the migration in 1-2 hours. Our step-by-step guide walks you through recreating teams, schedules, and notification policies.
Can I export my Opsgenie configuration?
Yes. Export your teams, schedules, and escalation policies from Opsgenie before migrating. Our migration guide covers what to bring over and what maps to NearIRM concepts.
Does NearIRM support the same integrations?
NearIRM supports Grafana, Prometheus, and custom webhook integrations. If your monitoring tool can send a webhook, it works with NearIRM.
What about my on-call schedules?
NearIRM uses simple weekly team rotations with override support. Most Opsgenie schedules map directly. Complex rotation types may need simplification.
Is there a free trial?
Yes. Start a 14-day free trial with no credit card required. Set up your team and test the migration before committing.
Switching from another tool?
Migrate now, while you have time to test
Free 14-day trial. No credit card. Complete the migration in a single afternoon.
Start free trial