What NearIRM actually does
Alert routing, on-call schedules, and escalation policies. That's the product. Here's how each piece works.
Instant Notifications
Push notifications, WhatsApp messages, and emails — delivered within seconds of an alert firing. You choose the channel per person.
Team Routing
Alerts match to teams based on the policies you define. The on-call person gets notified. Everyone else sleeps.
Smart Schedules
Set up a weekly on-call rotation. When someone needs to swap shifts, they click "override" and pick a date. Done.
Escalation Policies
If the first person doesn't acknowledge within your timeout, the alert moves to the next person. Keeps climbing until someone responds.
Flexible Integrations
Native Grafana and Prometheus support. Anything that can send a webhook works too — set it up in under 5 minutes.
Incident History
Every alert, acknowledgment, and escalation logged for 12 months. No retention limits. No paid tier required to access your own history.
Alert routing that just works
Define policies once and forget about them. Alerts automatically route to the right person based on schedule, team, and escalation rules. No complex configuration needed.
Schedules your team will actually use
Set up weekly rotations in minutes. Override with a single click when someone needs to swap shifts. No spreadsheets, no calendar juggling.
Full visibility, 12 months back
Every alert, every acknowledgment, every escalation — in one timeline. When someone asks "what happened at 3am last Tuesday?" you'll have the answer in seconds.
NearIRM vs. the enterprise tools
Feature by feature, side by side.
| Feature | NearIRM | Traditional Tools |
|---|---|---|
| Setup time | Minutes | Hours/Days |
| Pricing model | Flat rate | Per-user |
| Escalation policies | Included | Premium tier |
| Schedules | Simple & flexible | Complex configuration |
| Incident history | 12 months included | Limited or extra cost |
| Support | Direct access | Tiered by plan |
Connects to what you already use
Native integrations for the tools your team runs today.
Grafana
availablePrometheus
availableSlack
coming soonCustom Webhooks
availableRoute your first alert in under 10 minutes
Free 14-day trial. No credit card. Full access to everything above.
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