NearIRM

Privacy Policy

Last updated: February 28, 2026

1. Information We Collect

When you use NearIRM, we collect information you provide directly, such as your name, email address, and organization details when you create an account.

We also collect:

  • Usage data — pages visited, features used, and interactions with the service
  • Alert data — alert payloads sent through our webhook endpoints, processed for routing and notification delivery
  • Device information — browser type, operating system, and IP address for security and analytics purposes

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve NearIRM
  • Process and deliver alert notifications through your configured channels
  • Send account-related communications
  • Respond to support requests
  • Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We share data only with:

  • Service providers that help us operate NearIRM (hosting, email delivery, payment processing)
  • Law enforcement when required by applicable law

4. Data Retention

We retain your data for as long as your account is active. Alert data is retained for 90 days after processing. You can request deletion of your account and data at any time by contacting us.

5. Security

We use industry-standard encryption and security practices to protect your data. See our Security page for details.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how NearIRM is used.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the service.

9. Contact

Questions about this policy? Email us at [email protected].