Flat-Rate vs Per-Alert: The True Cost of On-Call Tools
Per-alert pricing sounds fair until alert volume spikes. Flat-rate pricing keeps cost predictable and lets teams focus on response.
Product updates, on-call war stories, and what we've learned building alert routing from scratch.
15 posts
Per-alert pricing sounds fair until alert volume spikes. Flat-rate pricing keeps cost predictable and lets teams focus on response.
On-call doesn’t have to wreck your team. Here’s how to design rotations, escalations, and alerting that stay humane.
If you’re evaluating PagerDuty alternatives, focus on the basics that keep incidents under control: routing, escalation, schedules, and cost.
Atlassian is shutting down Opsgenie in April 2027. Here's the complete timeline, what it means for your team, and how to plan your migration.
PagerDuty's per-user pricing adds up fast. Here's a detailed breakdown of what you'll actually pay at different team sizes, plus flat-rate alternatives.
An honest comparison of Grafana OnCall and NearIRM for on-call management. Self-hosted flexibility vs managed simplicity — here's how to decide.
Practical escalation policy templates for small startups to large engineering orgs. Copy these examples to build reliable on-call workflows.
Alert fatigue turns critical notifications into background noise. Learn practical strategies to keep your alerts actionable and your team responsive.
Introducing our blog where we share insights on incident response, product updates, and engineering best practices.